Global Claims Practice Leader, Property Construction & Energy

Publié il y a 1 mois par AXA
Paris, Île-de-France
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Description du poste

At AXA XL we solve today’s complex risks to drive tomorrow’s innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyse deeper. Dream bigger.

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As Global Claims Practice Leader, you will collaborate closely with the GCUO Property, Energy & Construction team, and also Business Unit/country Claims Leaders and fellow Claims Practice leaders, playing a pivotal role on some of the most complex claims, providing input as required on other claim matters, as well as working with the team to analyze the wider portfolio and share trends and lessons learned.

You will be part of the Claims Leadership Team Practice Community, sharing insights and experiences across products and geographies. The role also involves close working with key stakeholders including the local Underwriting Managers for Property, Construction & Energy, the Actuarial team and Claims Management.

The role is open to candidates from all locations with home office location to be agreed. The scope is worldwide therefore a flexible approach is required. There will be some international travel and work outside of normal office hours may be required given multiple time zones.

We are excited to have implemented our Smart Working initiative offering a hybrid way of working, combining both remote and office working.

DISCOVER your opportunity

What will your essential responsibilities include?

  • Globally monitoring a portfolio of the largest and most complex losses and potential exposures to promote best claim handling practices and ensure compliance with early warning and large loss protocols. Providing insights into watchlist developments and emerging risks & trends.
  • Large Loss Governance: Ensuring that across the portfolio, claims handling is compliant with the Large Loss Framework with active participation and leadership in roundtable and watchlist review meetings. Driving accurate and timely reserving and surfacing of lessons learned.
  • Catastrophe Management: playing a key role in managing our response to Cat events, collating information and assessing our overall exposures.
  • Acting as a Strategic Business Partner to GCUO Property, Construction & Energy and also ensuring that Regional CUOs Property, Construction & Energy as well as the Regional Chief Claims Officers are supported in accurate reporting of large claims and emerging trends.
  • Collaborating with Country Claims Managers and Claims Handlers on processes related to coverage analysis, investigation, evaluation, reserving and resolution of claims in accordance with Global Claims guidelines, service standards and regulations.
  • Engaging with other Practice leaders within the Global Practice community to ensure consistent support, input and collaboration.
  • Assessing potential high severity claims and difficult issues across multiple jurisdictions including determining case strategies and action plans with the Claims Handlers and Claims Managers.
  • In conjunction with the Claims Managers, serving as a strategic business partner to and collaborator with the local Underwriting Managers for Property, Construction and Energy and the dedicated reserving actuaries as well as other key stakeholders; providing critical post-loss analysis, wording guidance and feedback.
  • You will report to the Global Head of Technical Claims and Exposure Management.

    Reporting directly into this role will be one Europe based Property, Construction & Energy Practice leader (role currently vacant). In addition, two claims colleagues who have a hybrid role including a Property Practice element will report to this role on a matrix reporting line.

    SHARE your talent

    We’re looking for someone who has these abilities and skills:

  • Claims Experience: Suitable candidates are likely to have extensive claims experience, with prior exposure in Property, Construction & Energy – including experience handling complex claims. Specialized product-specific experience required as well as good working knowledge of litigation management and pertinent regulatory issues.
  • Legal & Regulatory Knowledge: Robust knowledge of multi-jurisdictional insurance coverage law and claim regulations.
  • Market knowledge: A good knowledge of Americas, UK & Lloyds, APAC & Europe market dynamics, processes, and systems.
  • Customer Focus: High dedication to customer service including professionalism and diplomacy in broker and insured relations.
  • Effective Collaborator: Ability to develop and maintain productive working relationships with claims handlers and managers as well as insureds, brokers, underwriters and legal counsel. Providing guidance and seeking input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.
  • Supportive of colleagues/emerging talent: Providing support, encouragement and training to colleagues as required.
  • Outstanding Communicator: Excellent verbal and written communication, collaboration, presentation and influencing skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
  • Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
  • Continuous Improvement Focused: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills and AXA XL claims capabilities.
  • Fluent in English (and desirable another European Language such as French and/or German).
  • The pay range for this position is $225,000-$280,000 USD. 

    AXA XL is a global Company. The salary range noted above is applicable only for US applicants. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.

    FIND your future

    AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

    How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

    With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

    Inclusion & Diversity

    AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

    At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

  • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
  • Robust support for Flexible Working Arrangements
  • Enhanced family friendly leave benefits
  • Named to the Diversity Best Practices Index
  • Signatory to the UK Women in Finance Charter
  • Corporate Responsibility

    At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world’s most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy – Our Impact. Our Future. – aligns key issues that are pertinent to our business – climate, water and financial resilience – and contributes to AXA Group’s purpose to “Act for human progress by protecting what matters.”.

  • Climate: We’re reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
  • Water: We’re developing water resilience where it is — and will be — needed most.
  • Financial resilience: We’re helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
  • Hearts in Action:We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our “Hearts in Action” programs.
  • For more information, please see the Corporate Responsibility section on our website.

    Il y a 1 mois
    Je postule

    Je crée mon compte

    Je souhaite que mon CV soit visible pour les recruteurs afin qu'ils puissent me contacter directement